PuroClean of Howell

I cannot say enough good things about Steve, Joe, and PuroClean of Howell. These are the people you want to work with and there aren't many like them - skilled, hardworking, honest, friendly, no nonsense, and timely. We had a situation in our basement resultant from secondary damage from a past water leak. We discovered this as an unpleasant surprise and didn't really know how to approach it. Originally, we were planning to use a different company and through some act of blind fortune they disappeared and we were referred to PuroClean by a friend. Steve arrived at my house within an hour of my initial call with Joe. They assessed the work and given this was a remediation job brought in a third party to do air and surface testing to guide the work. With remediation work most companies will do an eyeball test - these guys do it right - they confirm the problem and then build a plan to eliminate it. After the fact they confirm the remediation worked via a third party. Steve and his team show up on time, are skilled and careful workers, and were excellent communicators about the process and outcome given lots of questions my wife had. Steve also has taken the time to speak to my insurance company about the situation. They charged a fair price and I would recommend them to anyone with an enthusiasm unknown to mankind!

I am so greateful for Steve and the PuroClean team. They made a very difficult and unexpected situation as easy as it could be. There was a freak accident with a sink in the new house we were moving into that caused a good amount of water damage to our living room and laundry room on the main floor and walls and carpet in our basement. I had never experienced anything like this and had no idea what to do or where to start on fixing it. Thankfully, a good friend recommended Steve and the PuroClean team. We reached out to them in the evening and Steve and his team showed up the next day. They were meticulous and diligent in assessing the situation and finding out where the water had gotten too...I was blown away with how many areas there was significant water that you could not see with the naked eye. The team quickly laid out a plan for drying things out and beginning to work on the damaged areas. They also helped me work with my insurance company. They first helped me to understand what info would be required and questions I'd need to answer, which was extremely helpful... I had also never filed an insurance claim for my home before. They also worked with the adjustor to make sure we received the proper amount for our claim. PuroClean also handled the reconstruction project, which required new flooring, carpet, painting, new walls in the basement and some plumbing work. Mike, our main contact on the project, was awesome and continually communicated with us throughout the process. These project can be challenging, but Mike really helped manage the entire process, and more importantly our expectations. We were very pleased with the final product and how it all turned out. I would recommend the PuroClean team to anyone who has to deal with a water damage situation and/or reconstruction. Steve and his team did an amazing job and were very upfront about the process, work required and how they factor into everything. They did an amazing job and we're so thankful for all they did. Matt T

PuroClean was outstanding. They were responsive and punctual. Steve thoroughly inspected my attic and provided me with pictures, videos and a written analysis of my mold issue. After my structural issues were completed to ventilate my attic, PuroClean returned to scrub and spray my attic with the appropriate fungicide. Steve was very knowledgeable.... he answered all of my questions and his price was very competitive. I highly recommend PuroClean.

I highly recommend PuroClean! Their team completed a full kitchen and wood flooring restoration after our kitchen was water damaged. Mike, Steve, and crew were always accessible and fought the insurance company on our behalf. Thank you! We love our new kitchen.

Steve and Derek from PuroClean did an excellent job remediating mold in my attic. They were on time,, very informative as to what steps there were doing and explaining the process along the way. They were very professional and I would recommend this company to anyone needing their services. My attic looked brand. new after they were finished. Thanks again Steve and Derek for the great job!!